Procedural Information
• Your appointment time is an arrival window of 15 minutes prior and 15 minutes after the scheduled time to allow for variability in travel time, other appointments, etc. If I will be outside this time frame I will call you with an updated ETA.
• Please have the client drop off 30 minutes prior to appointment time to facilitate shaving and prepping patient. If sedation is needed, it can be drawn up but wait until I arrive to administer.
• Clients are not allowed in procedures unless previously discussed with DVM/Greater Gains.
• Please provide a point of contact in the clinic if the DVM on the case is unavailable that day.
• Consent forms (either Greater Gains or clinic form) should be signed at drop off.
• You are responsible for sending imaging and reports to third party referral practices.
General procedural questions:
What is required to proceed with aspirates?
Aspirates are generally quite safe in the vast majority of cases. Issues most commonly arise with types of round cell neoplasia (lymphoma and mast cell) and with advanced liver disease. If there are significant concerns for any of these conditions, a platelet count should be measured no more than a week prior to ultrasound exam. Clotting times are only required for patients with ALT> 1000 and elevated bilirubin or with any change in function testing (low albumin, glucose, cholesterol or BUN).
When and how are reports provided?
Images will be saved to a jump drive at the time of appointment (so make sure you have one!). Reports are emailed in PDF form within 24 hrs.
No shows and cancellations
A $50 fee will be charged for no shows and patients that cancel < 24 hrs prior to appointment time.
Any consult involving a client will require additional scheduled time. For these consults or any non ultrasound based procedure please reach out prior to scheduling to both ensure the appropriate amount of time is booked and if any special equipment or sample handling will be recommended.
Billing
Billing will occur once monthly at the end of the month. If you are a new client and the email you provide to forward reports is different from the email for billing, please include both and clarify. If you company requires anything above a w-9 for billing please reach out via email.
A 5% late fee will be charged for payments > 7 days past the due date.
A price list can be provided upon request. If you dont see something that you need, dont hesitate to ask!